Installation Department

PA Installation

Promenade Music's Installation department, Hotwires, has a full Public Address system & Audio Visual equipment supply and installation service.

'Hotwires' Is Promenade Music's Commercial PA & AV Installation Arm

- BARS & CLUBS
- HOTELS & RESTAURANTS
- THEATRES
- SCHOOLS, COLLEGES & UNI's
- CHURCHES & CREMATORIUMS
- RETAILERS
- VISITOR ATTRACTIONS
- OFFICES & BOARDROOMS

We install everything from background music systems to full PA system. From karaoke systems to DJ set ups and projectors and screens.

Within the above types of installation we can also supply single components to either enhance your existing installation or replace older equipment.

We offer a full line of equipment for installation and sale including CD players (single & twin), cassette decks DAT players, tuners, DJ mixers power amps, speakers, effect units, powered and un-powered mixing desks, projectors, screens and lighting.

Everyone at Promenade Music is totally committed to ensuring that our customers receive the best possible service we can provide. Our Sales, Technical, Installation and Service Departments are available to give you advice when required.

We now only install systems within a thirty mile radius of Morecambe (South Lakes and North Lancashire) but prefer to stay within a fifteen miles so we can offer an exceptional after sales service. We no longer consider installations that take our installers the length and breadth of the country or installations that will take weeks to install.

'Hotwires' was originally founded in 1988 by Richard Eason as an Installation and Pro-Audio Sales Business. Within ten years the business had developed to be a market leader in the pro-audio industry, completing some of the most prestigious installations in the north and beyond. In 1998, Hotwires was taken over by Promenade Music and Richard continued as a consultant for twelve months.

With Promenade Music's increased range of stock giving customers a wider choice of equipment for their installations and our service and repair departments, new customers are assured that their installation will have the best products, fitted by experienced engineers all at the most competitive price.

After installation we will help a member of your staff on the system provided. Please do not hesitate to ask questions, however trivial you may think they may be. If a problem develops please telephone us in the first instance. Often, "faulty" equipment is returned that is not faulty at all - the problem is merely one of "pilot error" or failure to understand the operation of the equipment. This can normally be dealt with over the telephone.

The usual life span and performance of certain types of pro-audio equipment can be extended by adhering to a reasonable preventative maintenance program. Please ask the engineer when installing your system or telephone for advice.

All the manufacturers we represent offer a statutory warranty and we actively support them. Warranties do not cover misuse, abuse or accidental damage. Whilst the systems we design are protected where possible, it is impossible to make a system "bullet proof". For the period of the warranties and in the event of a failure, we would visit the site and either repair any damaged equipment on site or remove it for repair. In this case the system would be patched temporarily or made good with loan equipment whilst repairs are carried out. Inevitably, some equipment will have to be returned for attention.

Over the past twenty years we have undertaken a whole range of installation work from a wide range of clients. As well as working for many privately owned businesses we have also worked for education, council and other government bodies, as well as many leading PLC's.

With our satisfied client database in the hundreds, the above list is only a small selection of the projects we have undertaken. It is designed to give you an idea of the work we have been involved in but obviously does not cover all the possible variations and applications we can offer.

Promenade Music is fully covered by insurance for installation work.

Call Promenade Music on 01524 410202 or visit the shop for more information.

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