Service & Repairs

Service & Repairs Department

Promenade Music runs a full independent repair & service department, to cater for all manner of instrument and equipment problems. Our repair and service department is split in to two areas, acoustic instruments (woodwind, brass, pianos, guitars etc) and electronic equipment (digital pianos, keyboards, amplification etc). All our repairers and engineers have a wealth of experience in their respective areas.

We value our customers greatly and ensure preference is given to those whose equipment was originally bought from us. We will of course try to help in situations where the faulty item was not bought from us, and we will give a realistic estimated turnaround time, taking into account that any warranty items must always take priority. Home and site visits can be arranged, or you can bring your equipment into the shop to be booked in by a member of staff.

To find out information about our repair technicians (Peter Barmby, John Clark, Marianne Bailey, Paul Guppy), please visit http://www.promenademusic.co.uk/meet-the-team

To book jobs in, please speak to Jim on 01524 410202.

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Alto Saxophone Service By John Clark

Alto Saxophone Service By John Clark
  • Alto Saxophone Service
  • Cleaned, Oiled & Adjusted
  • Pads/Keys Checked & Tested
Check Availability 01524 410202
Best prices!

Tenor Saxophone Service By John Clark

Tenor Saxophone Service By John Clark
  • Tenor Saxophone Service
  • Cleaned, Oiled & Adjusted
  • Pads/Keys Checked & Tested
Check Availability 01524 410202
Best prices!

Baritone Saxophone Service By John Clark

Baritone Saxophone Service By John Clark
  • Baritone Saxophone Service
  • Cleaned, Oiled & Adjusted
  • Pads/Keys Checked & Tested
Check Availability 01524 410202
Best prices!

Soprano Saxophone Service By John Clark

Soprano Saxophone Service By John Clark
  • Soprano Saxophone Service
  • Cleaned, Oiled & Adjusted
  • Pads/Keys Checked & Tested
Check Availability 01524 410202
Best prices!

Call Out Fee (Up To 12 Miles Round Trip)

Call Out Fee (Up To 12 Miles Round Trip)
  • Price Includes
  • Travel Costs To Location
  • 1/2 hr Labour At Location
  • 20% VAT
Check Availability 01524 410202
Best prices!

Call Out Fee (Up To 25 Miles Round Trip)

Call Out Fee (Up To 25 Miles Round Trip)
  • Price Includes
  • Travel Costs To Location
  • 1/2 hr Labour At Location
  • 20% VAT
Check Availability 01524 410202
Best prices!

Call Out Fee (Up To 50 Miles Round Trip)

Call Out Fee (Up To 50 Miles Round Trip)
  • Price Includes
  • Travel Costs To Location
  • 1/2 hr Labour At Location
  • 20% VAT
Check Availability 01524 410202
Best prices!

Call Out Fee (Up To 75 Miles Round Trip)

Call Out Fee (Up To 75 Miles Round Trip)
  • Price Includes
  • Travel Costs To Location
  • 1/2 hr Labour At Location
  • 20% VAT
Check Availability 01524 410202
Best prices!

Call Out Fee (Up To 100 Miles Round Trip)

Call Out Fee (Up To 100 Miles Round Trip)
  • Price Includes
  • Travel Costs To Location
  • 1/2 hr Labour At Location
  • 2 x 20 Watt Amplification
Check Availability 01524 410202
Best prices!

Guide Price For Replacement 88 Note Weighted Keybed

Guide Price For Replacement 88 Note Weighted Keybed
Price includes supply of keybed, workshop labour cost and VAT... Check Availability 01524 410202
Guide For Yamaha, Roland, Digiano, Korg, Nord & Kawai
Best prices!

Soprano Saxophone Overhaul By John Clark

Soprano Saxophone Overhaul By John Clark
  • Soprano Saxophone Overhaul
  • New Pads/Felts/Cork
  • Springs Relaced
  • Dents Removed
Check Availability 01524 410202
Best prices!

Alto Saxophone Overhaul By John Clark

Alto Saxophone Overhaul By John Clark
  • Alto Saxophone Overhaul
  • New Pads/Felts/Cork
  • Springs Relaced
  • Dents Removed
Check Availability 01524 410202
Best prices!

Tenor Saxophone Overhaul By John Clark

Tenor Saxophone Overhaul By John Clark
  • Tenor Saxophone Overhaul
  • New Pads/Felts/Cork
  • Springs Relaced
  • Dents Removed
Check Availability 01524 410202
Best prices!

Baritone Saxophone Overhaul By John Clark

Baritone Saxophone Overhaul By John Clark
  • Baritone Saxophone Overhaul
  • New Pads/Felts/Cork
  • Springs Relaced
  • Dents Removed
Check Availability 01524 410202
Best prices!

Engineers Inspection Fee

Engineers Inspection Fee
  • Engineers Inspection Fee
  • 15 mins labour Inc. VAT
Check Availability 01524 410202
Best prices!

Engineers Bench Time Per 15 Mins

Engineers Bench Time Per 15 Mins
  • Engineers Bench Time Per 15
  • Inc. VAT
Check Availability 01524 410202
Best prices!

Flute Service By John Clark

Flute Service By John Clark
  • Flute Service
  • Cleaned, Oiled & Adjusted
  • Pads/Keys Checked & Tested
Check Availability 01524 410202
Best prices!

Flute Overhaul By John Clark

Flute Overhaul By John Clark
  • Flute Overhaul
  • New Pads/Felts/Cork
  • Springs Relaced
  • Dents Removed
Check Availability 01524 410202
Best prices!

Clarinet Service By John Clark

Clarinet Service By John Clark
  • Clarinet Service
  • Cleaned, Oiled & Adjusted
  • Pads/Keys Checked & Tested
Check Availability 01524 410202
Best prices!

Clarinet Overhaul By John Clark

Clarinet Overhaul By John Clark
  • Clarinet Overhaul
  • New Pads/Felts/Cork
  • Springs Relaced
Check Availability 01524 410202
Best prices!
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