Repairs, Service & Call-Outs

Promenade Music runs a service, repairs and call-out department. We offer Electronic Repairs & Call Out, Woodwind Repairs & Service and Instrument Re-String Service for Acoustic Guitar, Electric Guitar, Classical Guitar, Bass Guitar, Ukulele, Mandolin, Banjo. Prority is given to those instruments that were originally bought from us. We will of course try to help in situations where the faulty item was not bought from us, and we'll try and give a realistic estimated turnaround time. Home and site visits can be arranged, or you can bring your equipment into the shop to be booked in by a member of staff. For more information, please call Jim Holmes on 01524 410202.
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Engineers Bench Time - Per 15 Minutes

Engineers Bench Time - Per 15 Minutes
  • Engineers Bench Time
  • Price Per 15 Minutes
Check Availability 01524 410202
Price Includes VAT
Best prices!

Acoustic Guitar Re-String with Branded Strings

Acoustic Guitar Re-String with Branded Strings
  • Supply of Strings
  • Fitting of Strings
  • Wiping Down Body
  • Lemon Oiling Fretboard
Check Availability 01524 410202
With D'Addario, Martin or Earthwood Branded Strings
Best prices!

Alto Saxophone Service By John Clark

Alto Saxophone Service By John Clark
  • Alto Saxophone Service
  • Cleaned, Oiled & Adjusted
  • Pads/Keys Checked & Tested
Check Stock On 01524 410202
Best prices!

Tenor Saxophone Service By John Clark

Tenor Saxophone Service By John Clark
  • Tenor Saxophone Service
  • Cleaned, Oiled & Adjusted
  • Pads/Keys Checked & Tested
Check Stock On 01524 410202
Best prices!

Baritone Saxophone Service By John Clark

Baritone Saxophone Service By John Clark
  • Baritone Saxophone Service
  • Cleaned, Oiled & Adjusted
  • Pads/Keys Checked & Tested
Check Stock On 01524 410202
Best prices!

Soprano Saxophone Service By John Clark

Soprano Saxophone Service By John Clark
  • Soprano Saxophone Service
  • Cleaned, Oiled & Adjusted
  • Pads/Keys Checked & Tested
Check Stock On 01524 410202
Best prices!

Guide Price For Replacement 88 Note Weighted Keybed

Guide Price For Replacement 88 Note Weighted Keybed
  • Supply of Keybed
  • Fitting of Keybed
Check Availability 01524 410202
Guide For Yamaha, Roland, Digiano, Korg, Nord & Kawai
Best prices!

Electric Guitar Re-String with Branded Strings

Electric Guitar Re-String with Branded Strings
  • Supply of Strings
  • Fitting of Strings
  • Wiping Down Body
  • Lemon Oiling Fretboard
Check Availability 01524 410202
With Ernie Ball, D'Addario or Fender Branded Strings
Best prices!

Soprano Saxophone Overhaul By John Clark

Soprano Saxophone Overhaul By John Clark
  • Soprano Saxophone Overhaul
  • New Pads/Felts/Cork
  • Springs Relaced
  • Dents Removed
Check Stock On 01524 410202
Best prices!

Alto Saxophone Overhaul By John Clark

Alto Saxophone Overhaul By John Clark
  • Alto Saxophone Overhaul
  • New Pads/Felts/Cork
  • Springs Relaced
  • Dents Removed
Check Stock On 01524 410202
Best prices!

Tenor Saxophone Overhaul By John Clark

Tenor Saxophone Overhaul By John Clark
  • Tenor Saxophone Overhaul
  • New Pads/Felts/Cork
  • Springs Relaced
  • Dents Removed
Check Stock On 01524 410202
Best prices!

Baritone Saxophone Overhaul By John Clark

Baritone Saxophone Overhaul By John Clark
  • Baritone Saxophone Overhaul
  • New Pads/Felts/Cork
  • Springs Relaced
  • Dents Removed
Check Stock On 01524 410202
Best prices!

Call Out Fee (Up To 12 Miles Round Trip)

Call Out Fee (Up To 12 Miles Round Trip)
  • Price Includes
  • Travel Costs To Location
  • 1/2 hr Labour At Location
Check Availability 01524 410202
Price Includes VAT
Best prices!

Call Out Fee (Up To 25 Miles Round Trip)

Call Out Fee (Up To 25 Miles Round Trip)
  • Price Includes
  • Travel Costs To Location
  • 1/2 hr Labour At Location
Check Availability 01524 410202
Price Includes VAT
Best prices!

Call Out Fee (Up To 50 Miles Round Trip)

Call Out Fee (Up To 50 Miles Round Trip)
  • Price Includes
  • Travel Costs To Location
  • 1/2 hr Labour At Location
Check Availability 01524 410202
Price Includes VAT
Best prices!

Call Out Fee (Up To 75 Miles Round Trip)

Call Out Fee (Up To 75 Miles Round Trip)
  • Price Includes
  • Travel Costs To Location
  • 1/2 hr Labour At Location
Check Availability 01524 410202
Price Includes VAT
Best prices!

Call Out Fee (Up To 100 Miles Round Trip)

Call Out Fee (Up To 100 Miles Round Trip)
  • Price Includes
  • Travel Costs To Location
  • 1/2 hr Labour At Location
Check Availability 01524 410202
Price Includes VAT
Best prices!

Acoustic Guitar Re-String with Elixir Coated Strings

Acoustic Guitar Re-String with Elixir Coated Strings
  • Supply of Strings
  • Fitting of Strings
  • Wiping Down Body
  • Lemon Oiling Fretboard
Check Availability 01524 410202
With Elixir Coated Strings
Best prices!

Acoustic Guitar Re-String with Basic Strings

Acoustic Guitar Re-String with Basic Strings
  • Supply of Strings
  • Fitting of Strings
  • Wiping Down Body
  • Lemon Oiling Fretboard
Check Availability 01524 410202
With Basic Factory Strings
Best prices!

4 String Bass Guitar Re-String with Basic Factory Strings

4 String Bass Guitar Re-String with Basic Factory Strings
  • Supply of Strings
  • Fitting of Strings
  • Wiping Down Body
  • Lemon Oiling Fretboard
Check Availability 01524 410202
With Basic Factory Strings
Best prices!

4 String Bass Guitar Re-String with Branded Strings

4 String Bass Guitar Re-String with Branded Strings
  • Supply of Strings
  • Fitting of Strings
  • Wiping Down Body
  • Lemon Oiling Fretboard
Check Availability 01524 410202
With Ernie Ball, D'Addario or Fender Branded Strings
Best prices!

4 String Bass Guitar Re-String with Elixir Coated Strings

4 String Bass Guitar Re-String with Elixir Coated Strings
  • Supply of Strings
  • Fitting of Strings
  • Wiping Down Body
  • Lemon Oiling Fretboard
Check Availability 01524 410202
With Elixir Strings
Best prices!

Classical Guitar Re-String with Ball End Strings

Classical Guitar Re-String with Ball End Strings
  • Supply of Strings
  • Fitting of Strings
  • Wiping Down Body
  • Lemon Oiling Fretboard
Check Availability 01524 410202
With Ball-End Strings
Best prices!

Classical Guitar Re-String with Branded Tie-on Strings

Classical Guitar Re-String with Branded Tie-on Strings
  • Supply of Strings
  • Fitting of Strings
  • Wiping Down Body
  • Lemon Oiling Fretboard
Check Availability 01524 410202
With Augustine, D'Addario & Ernie Ball Tie-on Strings
Best prices!

Classical Guitar Re-String with Savarez Tie-on Strings

Classical Guitar Re-String with Savarez Tie-on Strings
  • Supply of Strings
  • Fitting of Strings
  • Wiping Down Body
  • Lemon Oiling Fretboard
Check Availability 01524 410202
With Savarez Tie-on Strings
Best prices!

Ukulele Re-String with Basic Factory Strings

Ukulele Re-String with Basic Factory Strings
  • Supply of Strings
  • Fitting of Strings
  • Wiping Down Body
  • Lemon Oiling Fretboard
Check Availability 01524 410202
With Basic Factory Strings
Best prices!

Electric Guitar Re-String with Basic Strings

Electric Guitar Re-String with Basic Strings
  • Supply of Strings
  • Fitting of Strings
  • Wiping Down Body
  • Lemon Oiling Fretboard
Check Availability 01524 410202
With Basic Factory Strings
Best prices!

Electric Guitar Re-String with Elixir Coated Strings

Electric Guitar Re-String with Elixir Coated Strings
  • Supply of Strings
  • Fitting of Strings
  • Wiping Down Body
  • Lemon Oiling Fretboard
Check Availability 01524 410202
With Elixir Coated Strings
Best prices!

5 String Bass Guitar Re-String with Basic Factory Strings

5 String Bass Guitar Re-String with Basic Factory Strings
  • Supply of Strings
  • Fitting of Strings
  • Wiping Down Body
  • Lemon Oiling Fretboard
Check Availability 01524 410202
With Basic Factory Strings
Best prices!

5 String Bass Guitar Re-String with Branded Strings

5 String Bass Guitar Re-String with Branded Strings
  • Supply of Strings
  • Fitting of Strings
  • Wiping Down Body
  • Lemon Oiling Fretboard
Check Availability 01524 410202
With Ernie Ball, D'Addario or Fender Branded Strings
Best prices!

5 String Bass Guitar Re-String with Elixir Coated Strings

5 String Bass Guitar Re-String with Elixir Coated Strings
  • Supply of Strings
  • Fitting of Strings
  • Wiping Down Body
  • Lemon Oiling Fretboard
Check Availability 01524 410202
With Elixir Strings
Best prices!

6 String Bass Guitar Re-String with Elixir Coated Strings

6 String Bass Guitar Re-String with Elixir Coated Strings
  • Supply of Strings
  • Fitting of Strings
  • Wiping Down Body
  • Lemon Oiling Fretboard
Check Availability 01524 410202
With Elixir Strings
Best prices!

Ukulele Re-String with Aquila Strings

Ukulele Re-String with Aquila Strings
  • Supply of Strings
  • Fitting of Strings
  • Wiping Down Body
  • Lemon Oiling Fretboard
Check Availability 01524 410202
With Aquila Strings
Best prices!

6 String Bass Guitar Re-String with Basic Factory Strings

6 String Bass Guitar Re-String with Basic Factory Strings
  • Supply of Strings
  • Fitting of Strings
  • Wiping Down Body
  • Lemon Oiling Fretboard
Check Availability 01524 410202
With Basic Factory Strings
Best prices!

6 String Bass Guitar Re-String with Branded Strings

6 String Bass Guitar Re-String with Branded Strings
  • Supply of Strings
  • Fitting of Strings
  • Wiping Down Body
  • Lemon Oiling Fretboard
Check Availability 01524 410202
With Ernie Ball, D'Addario or Fender Branded Strings
Best prices!

Banjo Re-String with Branded Strings

Banjo Re-String with Branded Strings
  • Supply of Strings
  • Fitting of Strings
  • Wiping Down Body
  • Lemon Oiling Fretboard
Check Availability 01524 410202
With Deering Strings
Best prices!

Banjo Re-String with Elixir Coated Strings

Banjo Re-String with Elixir Coated Strings
  • Supply of Strings
  • Fitting of Strings
  • Wiping Down Body
  • Lemon Oiling Fretboard
Check Availability 01524 410202
With Elixir Coated Strings
Best prices!

Mandolin Re-String with Branded Strings

Mandolin Re-String with Branded Strings
  • Supply of Strings
  • Fitting of Strings
  • Wiping Down Body
  • Lemon Oiling Fretboard
Check Availability 01524 410202
With D'Addario Strings
Best prices!
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